JeetBuzz Privacy Policy – How We Protect Your Data

1 What Data We Collect

JeetBuzz collects personal data through three main channels: information you provide directly during registration and ongoing account use, information generated automatically by your interaction with the platform, and information received from third-party payment processors when you make a deposit or withdrawal.

Information you provide directly:

• Full legal name and date of birth
• Pakistani phone number and email address
• Account login credentials (password is stored in encrypted form — JeetBuzz staff cannot view your password)
• Identity verification documents (such as CNIC) where required before withdrawal processing
• Communications sent to the support team via live chat or email

Information generated by your use of the platform:

• Betting and gaming history — markets wagered on, game sessions, outcomes
• Deposit and withdrawal transaction records in PKR
• Device type, operating system , browser type and IP address at login
• Session duration, pages visited and features used within the platform
• Responsible gaming tool settings — deposit limits, session timers, self-exclusion status

We collect only what is necessary for the purposes described in this policy. You are not required to provide optional profile information to use core platform features.

2 How We Use Your Data

JeetBuzz uses the personal data we collect for the following purposes:

• Account management: Creating and maintaining your JeetBuzz account, verifying your identity and processing login requests
• Service delivery: Enabling access to Casino games, Sports Betting on Cricket and PSL markets, Fish Games, Bingo and VIP features
• Transaction processing: Processing deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfers and cards
• Fraud prevention and security: Detecting and investigating suspicious activity, unauthorised access attempts and potential bonus abuse
• Responsible gaming compliance: Monitoring activity against your self-set deposit limits, session timers and self-exclusion instructions
• Customer support: Responding to your queries, resolving disputes and processing complaints
• Platform improvement: Analysing aggregated usage patterns — anonymised and not linked to individual identities — to improve platform performance and the gaming experience
• Communications: Sending important account notifications such as withdrawal confirmations, security alerts and updates to this Privacy Policy. Promotional communications are sent only where you have opted in and can be opted out of at any time from your account settings

JeetBuzz does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without the involvement of a human reviewer.

3 Payment Data & PKR Transactions

All financial transactions on JeetBuzz are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, bank transfer or card, the transaction is processed through our trusted payment partners. JeetBuzz receives a transaction confirmation and reference from the payment provider but does not store your full card number, JazzCash PIN, Easypaisa MPIN or online banking credentials on its own servers.

Payment data shared with processing partners is governed by those partners' own privacy policies as well as data processing agreements between those partners and JeetBuzz. These agreements require payment partners to handle your data with the same level of care and security that JeetBuzz applies.

• Deposit and withdrawal records are retained as part of your account transaction history
• Transaction history is accessible from your JeetBuzz account dashboard at any time
• Source-of-funds documentation requested for large transactions is stored securely and used only for verification purposes
• JeetBuzz does not share individual transaction details with any party outside of fraud prevention and legal compliance obligations

If you believe a transaction on your JeetBuzz account was not authorised by you, contact the support team immediately via live chat so the account can be reviewed and secured without delay.

4 Data Sharing & Third Parties

JeetBuzz shares your personal data only where it is strictly necessary to operate the platform and only with parties who are bound by appropriate data protection obligations. The categories of third parties with whom data may be shared are:

JeetBuzz will disclose personal data to law enforcement or regulatory authorities where required to do so by a valid legal obligation. In such cases we will notify the affected player unless we are legally prohibited from doing so.

We do not share personal data with advertising networks, social media platforms or data brokers for marketing purposes.

5 Cookies & Tracking

JeetBuzz uses cookies — small text files stored on your device — to make the platform work correctly and to understand how players use it. We use three categories of cookies:

• Essential cookies: Required for core platform functions including maintaining your login session, remembering your language preference and keeping your betting slip active. The platform cannot function properly without these cookies.
• Analytics cookies: Used to understand aggregate platform usage — which pages are visited most, where players encounter errors and how navigation flows are used. Data collected is anonymised and not linked to individual accounts.
• Preference cookies: Remember your platform settings such as odds format, display preferences and notification choices across sessions.

JeetBuzz does not use third-party advertising cookies that track your activity across other websites or build advertising profiles. You can disable non-essential cookies through your browser settings. Disabling essential cookies will affect your ability to stay logged in and use core platform features.

6 How We Secure Your Data

JeetBuzz applies a layered security approach to protecting personal data across all systems. The main technical and organisational measures we use include:

• SSL/TLS encryption: All data in transit between your device and JeetBuzz servers is encrypted using industry-standard SSL/TLS protocols
• Password hashing: Account passwords are stored as hashed values using a strong one-way hashing algorithm — JeetBuzz staff cannot read your password in plain text
• Two-factor authentication (2FA): Optional 2FA is available for all accounts and is strongly recommended — enabling it significantly reduces the risk of unauthorised access
• Access controls: Internal access to player data is restricted to authorised personnel based on role and operational necessity, with all access logged
• Regular security reviews: Platform systems and access controls are reviewed on a regular basis to identify and address potential vulnerabilities
• Incident response: In the unlikely event of a data security incident affecting your personal data, JeetBuzz will notify affected players promptly and take immediate remedial action

While JeetBuzz applies robust security measures, no online platform can guarantee absolute security. You can significantly reduce your own risk by using a strong, unique password for your JeetBuzz account, enabling 2FA and never sharing your login details with anyone else.

7 Your Rights & Choices

As a JeetBuzz player you have the following rights in relation to the personal data we hold about you:

• Right of access: You can request a copy of the personal data JeetBuzz holds about your account at any time
• Right to correction: If any personal data held about you is inaccurate or out of date, you can request that it be corrected — for example, updating a phone number or email address
• Right to deletion: You can request deletion of your personal data. Note that some data must be retained for a period after account closure to meet financial record-keeping obligations — this is explained in Section 8
• Right to object to marketing: If you have opted in to receiving promotional communications, you can opt out at any time from your account notification settings without affecting your ability to use the platform
• Right to data portability: You can request your personal data in a structured, commonly used format where technically feasible

To exercise any of these rights, contact the JeetBuzz support team via live chat or at the email address listed in Section 10. We aim to respond to all data rights requests within 14 calendar days.

8 Data Retention

JeetBuzz retains personal data for as long as your account is active and for a defined period after account closure. The retention periods for key data categories are:

• Account registration data: Retained for the duration of account activity plus five years after account closure to meet financial record-keeping obligations
• Transaction records: Deposit and withdrawal records in PKR are retained for a minimum of five years from the date of each transaction
• Identity verification documents: Retained for the duration of account activity plus five years after account closure
• Betting and gaming history: Retained for the duration of account activity plus three years after account closure
• Support communications: Retained for three years from the date of the interaction
• Analytics data: Anonymised analytics data with no link to individual accounts has no fixed deletion schedule

When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be linked to an individual. If you close your JeetBuzz account, data that has exceeded its retention period at the time of closure will be deleted sooner.

9 Minors & Age Verification

JeetBuzz is strictly an adult platform for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is performed as part of the registration and withdrawal process to enforce this requirement.

If JeetBuzz identifies or suspects that an account has been registered by a person under 18, the account will be suspended immediately, all balances will be withheld pending review and the matter will be investigated. Any funds wagered by a verified minor will not be returned as winnings.

If you are a parent or guardian and believe that a minor has registered a JeetBuzz account, please contact the support team immediately via live chat so the account can be reviewed and closed without delay.

10 Contact & Complaints

If you have any questions about this Privacy Policy, want to exercise any of your data rights or wish to raise a complaint about how JeetBuzz has handled your personal data, please contact the support team through any of the following channels:

• Live chat: Available 24/7 directly on the JeetBuzz platform — this is the fastest way to get a response
• Email: [email protected] (plain text — do not click, copy manually)

JeetBuzz takes all privacy complaints seriously. Upon receiving a complaint, we will acknowledge receipt within 48 hours and aim to provide a full response within 14 calendar days. If you are not satisfied with our response, you have the right to escalate the matter through appropriate channels in your jurisdiction.

JeetBuzz reserves the right to update this Privacy Policy at any time. When changes are made the "Last Updated" date at the top of this page will be revised. Continued use of the platform following an update constitutes acceptance of the revised policy. For material changes, we will make reasonable efforts to notify registered players via on-site notification.